Policies
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Free Shipping
Offer: MyLightingShop.com offers FREE GROUND SHIPPING almost anywhere
in the U.S. on all orders over $75. Go to our
shipping information section for further details.
All orders less than $75 is subject to a flat $15 shipping & handling charge. Please
allow up to 5 - 15 business days for all orders to leave the warehouse.
Builders, Contractors, Designers:
MyLightingShop.com offers volume discounts to members of the trade with
a minimum order of $400. To apply for wholesale pricing please go to our
contact us section and fill out the request form or
send us an email directly to info@mylightingshop.com.
No Restocking Fees: Items can
be returned within 30 days without a restocking fee. Please note certain exceptions do apply on over sized items. Please contact customer service for further details. Customers are responsible for
shipping costs when returning an item. Please go to our
returns section for further details. GUARANTEED LOWEST
PRICES: We are so confident that we offer the best prices on everything
that we carry that we'll beat any competitor by 10% guaranteed. It's really that
simple. Shop around as much as you like and in the unlikely event you see an online
certified dealer advertising the exact same item, just bring it to our attention
and we will beat that price by 10% guaranteed. (Excludes promotional, specials,
or closeout items.) We do not hold ourselves responsible for any pricing errors,
however, our customers will be notified in the unlikely event that this would occur.
Secure
Online Purchasing: MyLightingShop.com uses state of the art Secure Socket
Layer (SSL) encryption technology to secure all your sensitive information. Please
go to our
Privacy Statement section for further details.
No Sales Tax (Outside of IL): MyLightingShop.com does
not charge sales tax outside the state of Illinois. SATISFACTON GUARANTEED:
We want you to be pleased with your online experience at MyLightingShop.com. If
for some reason you are not satisfied with your purchase, contact us, and we will
either try and correct the problem or you can return your item for a refund or exchange
within 30 days of purchase. Please go to our
returns section for further details.
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